Our Hotel and Cancellation Policy

Arrival/Departure

You can use your family room/apartment from 3 pm on the day of your arrival to 12 pm on the day of your departure.

Please note that through booking, you accept our cancellation terms!

To our terms of Service

Additions to the limitations of liability in § 11 and 12 of our terms and conditions for the use of games and sports equipment in the Hotel Sonnenpark (eg Bobby Car racetrack, climbing wall, bouncy castle, etc.)

  • The use of the game and sports equipment is at your own risk. The Hotel Sonnenpark is liable only in a mandatory and non-excludable scope.
  • The Hotel Sonnenpark is not liable for any damage caused by any other user of the games and sports equipment. Furthermore, there is no liability for property damage or personal injury.
  • Any damage to play and sports equipment must be reported to Hotel Sonnenpark immediately.

Cancellation of stay

From our experience, we know that children fall sick easily which is why we strongly recommend you to get travel insurance. At hotel.europaeische.at/plus you can easily book travel insurance.

Payment

Cash, debit card, Mastercard or Visa

Prices

Our prices include all taxes and duties except local tax (EUR 1.50 per night). The latter is being charged per adult and child from 14 years of age.

Collecting pass

Please note that our collecting pass is irredeemable in summer holidays, Easter holidays and Christmas holidays. 

Non-smoking policy

We are a non-smoking hotel.

Animals

No animals are allowed in the hotel.

 

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