Our Hotel and Cancellation Policy


You can use your family room/apartment from 3 pm on the day of your arrival to 12 pm on the day of your departure.

Please note that through booking, you accept our cancellation terms!

Cancellation of stay

From our experience, we know that children fall sick easily which is why we strongly recommend you to get travel insurance. At hotel.europaeische.at/plus you can easily book travel insurance.


Cash, debit card, Mastercard or Visa


Our prices include all taxes and duties except local tax (EUR 1.50 per night). The latter is being charged per adult and child from 14 years of age.

Collecting pass

Please note that our collecting pass is irredeemable in summer holidays, Easter holidays and Christmas holidays. 

Non-smoking policy

We are a non-smoking hotel. However, our café/bar features a separate cosy little smokers' area.


No animals are allowed in the hotel.


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burgenland Wachsen mit Europa